Contact Us

Contact support about editable layouts, documented estimate behavior, PDF downloads, account access, or billing.

Best Paystub Generator is operated by Sweet Help LLC. Email [email protected] for account access, PDF delivery, billing, refund, correction, privacy, or technical questions. Include the purchase email, approximate transaction time, and a concise description, but never send a full Social Security number, password, or card details.

For a calculation question, identify the tax year, state, pay frequency, and field that does not reconcile without attaching unnecessary identity documents. Product support can explain configured behavior and correct technical defects but cannot provide individualized legal, tax, lending, or benefits advice.

Editorial corrections, stale source links, employer-portal changes, and partnership inquiries use the same published address. The support page states an expected response within 24 hours; urgent decisions should still be handled through the relevant employer, payment provider, bank, or government authority.

For a billing request, say whether the issue concerns a duplicate purchase, renewal, failed delivery, or account mismatch. Support can then locate the correct transaction without asking for card credentials or unrelated sensitive information.

Keep the original confirmation email and transaction reference. Those details are safer and more useful for support than screenshots containing private payroll or payment data.